Data Protection & Privacy
This Privacy Policy explains how maju888 collects, uses, stores, shares, and protects the personal data of members and visitors to maju888.club. We are committed to handling your information responsibly and transparently, in line with applicable data protection principles and our obligations under international gaming authority frameworks.
Last Updated: 11 June 2026Summary: maju888 collects personal data to operate your account, process payments, verify your identity (KYC), prevent fraud, comply with regulatory requirements, and improve the platform experience. We do not sell your personal data to third parties for marketing purposes. All data is stored securely and retained only as long as necessary for its stated purpose.
1.1 This Privacy Policy ("Policy") describes how maju888 ("the Platform," "we," "us," "our") collects, processes, stores, and protects personal data relating to individuals who register for or use the services available at maju888.club ("the Site").
1.2 maju888 operates the Site and acts as the data controller in respect of personal data collected through the Site. We are responsible for ensuring that personal data is handled in accordance with this Policy and applicable data protection obligations.
1.3 This Policy should be read alongside the maju888 Terms & Conditions, which govern the overall legal relationship between maju888 and its members.
1.4 By registering a maju888 account, depositing funds, placing bets, or otherwise using the Site, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein.
2.1 maju888 collects the following categories of personal data from members and Site visitors:
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, MyKad / passport number | At registration and KYC verification |
| Contact Data | Email address, mobile number, residential address (state, postcode) | At registration |
| Financial Data | Payment method type, e-wallet account reference, bank account details (last 4 digits), transaction history | At deposit / withdrawal |
| KYC Documents | MyKad scan, selfie, proof of address document, payment method proof | At KYC verification (prior to first withdrawal) |
| Gaming Data | Games played, bet amounts, win/loss records, session times, responsible gaming limits set | Ongoing during platform use |
| Technical Data | IP address, device type, browser type, operating system, session tokens | Automatically on Site access |
| Usage Data | Pages visited, features used, click patterns, navigation paths | Automatically via cookies and analytics tools |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | When you contact maju888 support |
2.2 We do not collect special category data (as defined under applicable data protection frameworks, e.g., health data, biometric data for the purpose of uniquely identifying a person, political opinions, or religious beliefs) unless specifically required by applicable law or with your explicit consent.
3.1 maju888 collects personal data through the following mechanisms:
4.1 maju888 processes personal data on the following legal bases:
5.1 maju888 uses the personal data collected for the following purposes:
5.2 maju888 does not use your personal data to make fully automated decisions with significant legal or similarly significant effects without appropriate human review.
KYC Note: maju888 applies Know Your Customer verification as a mandatory prerequisite to processing withdrawals. This is a regulatory requirement under our international gaming authority operating framework and is not optional.
6.1 KYC documents submitted to maju888 — including copies of your Malaysian National Identity Card (MyKad), passport, proof of address, and payment method documentation — are processed solely for the purposes of identity verification, age confirmation, and compliance with AML and gaming authority requirements.
6.2 KYC documents are reviewed by trained compliance personnel and, where applicable, by approved third-party identity verification service providers operating under confidentiality and data processing agreements with maju888.
6.3 KYC documents are stored securely using encrypted storage and are not shared with any party other than as described in Section 7 of this Policy.
6.4 KYC verification is a one-time process per account. Once your maju888 account is fully verified, you will not typically be required to resubmit documentation unless there is a material change to your registered details, a significant change in your transaction patterns, or a specific regulatory requirement to reverify.
6.5 If you have questions about the KYC verification process or the status of your verification, please contact the maju888 support team via live chat.
7.1 maju888 does not sell your personal data to third parties for commercial marketing purposes. We share personal data only in the following circumstances and only to the extent necessary for the stated purpose:
7.2 All third parties who receive personal data from maju888 are required to process that data only for the specified purpose, under appropriate confidentiality and security obligations, and in compliance with applicable data protection laws.
8.1 maju888 uses cookies and similar tracking technologies on the Site to enhance functionality, analyse usage, and support security monitoring. Cookies used by maju888 fall into the following categories:
8.2 You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies may impair your ability to log in and use the maju888 platform.
8.3 maju888 does not use third-party advertising or retargeting cookies on the Site.
9.1 maju888 retains personal data for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, regulatory, and contractual obligations. The following indicative retention periods apply:
9.2 Following the expiry of the applicable retention period, personal data will be securely deleted or anonymised such that it can no longer be linked to an identifiable individual.
10.1 maju888 implements technical and organisational security measures appropriate to the sensitivity of the personal data processed. These include:
10.2 Notwithstanding these measures, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. In the event of a data security breach affecting your personal data, maju888 will notify affected members and relevant authorities in accordance with applicable legal requirements.
10.3 You bear responsibility for maintaining the security of your maju888 account credentials. If you suspect your account has been compromised, contact maju888 support immediately via live chat.
11.1 Subject to applicable data protection law, you have the following rights in relation to your personal data held by maju888:
11.2 To exercise any of these rights, please contact the maju888 privacy team via live chat or at [email protected]. maju888 will respond to data rights requests within 30 calendar days of receipt, and will not charge a fee for handling such requests in normal circumstances.
21+ Strictly Enforced: maju888 does not knowingly collect personal data from individuals under 21 years of age. The maju888 platform is strictly intended for adults aged 21 and above.
12.1 If maju888 discovers that personal data has been collected from a person under 21 without parental or guardian consent and without satisfying our age verification requirements, the account will be closed immediately, all data will be deleted to the extent permitted by law, and any deposits made will be returned to the payment source used minus any gambling winnings, which will be forfeited.
12.2 If you believe that a person under 21 in your household may have accessed or registered on the maju888 platform, please contact our support team immediately so that the account can be investigated and closed.
13.1 maju888 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or regulatory requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and, where practicable, notify registered members by email.
13.2 Your continued use of the maju888 platform following publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any material change, you should cease using the platform and contact support to close your account.
13.3 We encourage you to review this Policy periodically to stay informed about how maju888 protects your personal information.
14.1 For questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact the maju888 privacy and compliance team:
14.2 If you are not satisfied with how maju888 has handled your personal data or responded to a data rights request, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction. maju888 will cooperate fully with any investigation by a competent data protection authority.
14.3 For responsible gaming concerns, account restrictions, or self-exclusion requests, please visit our dedicated Responsible Gaming page or contact our 24/7 support team.
Your Privacy Matters
Six data protection commitments built into every part of how maju888 operates — from the moment you register to the moment you withdraw.
Every piece of data transmitted between your device and the maju888 platform — login credentials, payment details, personal information — is protected by bank-grade 256-bit SSL encryption. Your data cannot be read in transit.
Your Malaysian IC and identity documents are stored in encrypted form and accessed only by compliance staff with a legitimate operational need. KYC documents are never shared with third parties for commercial purposes — only as required for regulatory compliance.
maju888 does not sell, rent, or trade your personal data to any third party for advertising, marketing, or commercial profiling purposes. Your maju888 account data stays within the maju888 platform ecosystem and is not monetised externally.
maju888 collects only the personal data that is necessary for account operation, payment processing, KYC compliance, and regulatory obligations. We do not collect data categories that are not required for these purposes.
Access requests, rectification requests, and data deletion requests are handled by the maju888 support team via live chat. You don't need a lawyer or a formal written submission — contact our team and we will guide you through the process within 30 days.
maju888 does not retain personal data indefinitely. Retention periods are defined in this Policy and data is securely deleted or anonymised upon expiry. KYC documents are retained for a minimum of five years post-account closure in line with AML regulatory requirements — not longer.
Your privacy is taken seriously at maju888. Log in to review your account settings, manage your data preferences, or update your responsible gaming limits. All MYR, all secure, all transparent.
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